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Handling Airbnb Guests Who Lie About the Number of Visitors

If you're an Airbnb host, you've probably had a guest lie to you about the number of visitors they'll have during their stay. It's an unfortunate reality of the business, but it doesn't have to ruin your experience. With a few simple steps, you can handle guests who lie about the number of visitors and keep your property safe.


The first step is to communicate with your guests. Make it clear in your listing that you only allow a certain number of visitors and will charge extra for additional visitors. You can also include this information in your house rules. This will set expectations from the start and hopefully discourage guests from lying about their number.


If you do have a guest who lies about the number of visitors, the best course of action is to be proactive and communicate with them. Let them know that you've been made aware of the situation and that you'll be charging extra for the additional visitors. This way, they can't claim they weren't aware of the rules and you can avoid any potential conflict.


Why Some Guests Lie About the Number of Visitors


There are a few reasons why some guests might lie about the number of visitors they're expecting. First, they may be trying to avoid paying an additional fee for extra guests. Second, they may not want to be restricted in the number of people who can stay in the unit. Third, they may be trying to avoid any potential issues with the homeowner or other guests.


Whatever the reason, it's essential to be aware that this does happen and to be prepared to deal with it if it does. The best way to do this is to have a clear policy in place about the number of guests and what will happen if more people show up than expected. Be sure to communicate this policy to guests and enforce it if necessary.


Lying about the number of visitors can have a number of consequences for both hosts and guests. For guests, it can result in being charged higher rates, being asked to leave, or being banned from the platform altogether. For hosts, it can result in your loss of income, damage to your property, or bad reviews. In some cases, it can even lead to legal action.


How to Deal With Guests Who Lie


Some Airbnb guests may lie about the number of visitors they will have during their stay to avoid paying the additional fees associated with having more visitors. If you suspect that a guest is lying about the number of visitors they will have, you can take a few steps to confirm your suspicions and take appropriate action.


First, check the guest's profile to see if any previous reviews mention additional visitors. You can also try to contact the guest directly to ask about their expected number of visitors. If the guest is unresponsive or if you are still unsure, you can request a neighbor or doorman to keep an eye out for additional visitors during the guest's stay. If the guest has lied about the number of visitors, you can impose a fine or take other appropriate action.


Takeaway


It is always important to be clear about your house rules regarding the number of visitors before they arrive. This will help to avoid any misunderstandings or surprises during their stay. Secondly, if you do have guests who lie about the number of visitors, it is crucial to be firm and straightforward with them about your expectations. Remember that you are the one in control of your rental property, and you have the right to ask guests to leave if they are not following your rules.


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